Who can use the library?
All staff of East Lancashire Hospitals NHS Trust and students on placement within the Trust can register to use the library. All staff who are employed by ELHT or PWE Healthcare, or are employed by Lancashire Care and are based at either Royal Blackburn Teaching Hospital or Burnley General Teaching Hospital or are students on placement within the Trust can register to use the library. 
​



How do I join the library?
Library services are delivered on both the Blackburn and Burnley sites. To register call into one of the libraries or complete the online form.




Where are the libraries located?
Learning Centre Library
Royal Blackburn Teaching Hospital
​Location Map

Mackenzie Library
​Burnley General Teaching Hospital
​Location Map




When can I use the library?
24 hour access to the library is available to all registered users of the library. Please ask library staff.
The libraries will be staffed by a member of the library team:
​
BLACKBURN SITE
Mon - Thurs     8:30 - 16:30
Fri                    8:30 - 16:00

BURNLEY SITE
Mon - Fri     8:30 - 16:00





​How do I find the books I need?
Use the library catalogue:
  • on the Internet
  • at one of the OPACs in the libraries (the tablet on a stand)
If the book is on the catalogue check the status to see if the book is available or on loan.

If the book is available, note down the location and class number (where you will find the book on the shelves)

If the book is on loan you can reserve it - you need your reader barcode and your PIN (year of birth)

If the book is not on the catalogue you can request a copy as an Inter Library Loan​




​​How many items can I borrow at one time?
You can borrow up to 12 items at any one time.




​How long can I borrow books for?
Standard Loan – 4 weeks
Short Loan – 1 week



​
​How can I manage my library account?
Find out here how to mange your library account.



What if I bring my books back late?
​We do not charge fines for the late return of books.
Charges will only apply for:
  • Overdue items that have been reserved by another borrower
  • If your books become very overdue (over 60 working days) you will be sent an invoice for replacement costs.
  • Lost/damaged items (cost of replacement books)
We can accept cash, card or cheque payment.
​



​I can't return my book in person can I post it back?
If you are unable to return a book in person they may be returned in the Trust internal mail system or in the post.  If posting we recommend that you obtain a proof of posting receipt. Please allow postage time if you are going to post your items back to us.




How do I use the printing and scanning facilities?
The library service uses the Trust’s managed print system
 
What does this mean?

  • Payment is not required for printing
  • IMPORTANT - All printing is restricted to work/study only
  • You can collect your printing from any Canon printer within the Trust
 
You will need to register your Trust ID badge on a Canon printer or login to the printer with your ELHT username and password to collect your printing.
 
Printing is monitored by I.T. Dept.




How do I connect to WiFi?
  • Connect to “NHSWiFi”
 
  • Open the internet which will display the NHS  web portal page
 
  • You can choose to sign-in using:
                    Google, Facebook or Twitter account or
                    Receive a PIN by SMS text (you will need to register your details)
 
PLEASE NOTE THAT ACCESS IS FREE BUT IS ONLY FOR 2 WEEKS AT A TIME. 
USERS WILL HAVE TO RE-REGISTER AFTER EACH 2 WEEK PERIOD.




What online resources does the library provide access to?
A wide range of  online resources are available to you. These include ejournals, databases (e.g. Medline, Cinahl), point-of-care tools (UpToDate and BMJ Best Practice), an online 3D human anatomy education resource (AnatomyTV), and Oxford Medicine Online. 
In order to access online resources you will need an NHS OpenAthens account.




How do I register for an ELHT Open Athens account?
You can register online.  Please note that you need to activate your account before you can use it - check your inbox for your activation email.​




I have forgotten my Open Athens password.
You can reset it online. 
​To reset your password simply enter your OpenAthens username and the email address you used to register the account in the boxes provided.  You will then receive an email with a link to reset your password.




How do I search for a journal?
Go to Browzine to see all the journals that you are entitled to access - including those purchased regionally and locally - you need to login with an ELHT Open Athens account. If you do not have an account, you may register for an OpenAthens account here.



​
​Where can I search for articles?
Go to the Knowledge and Library Hub and sign in with your ELHT Open Athens account for full access to our electronic resources. We also recommend you install the Libkey Nomad browser extension which gives you fast, one-click access to scholarly articles.

You can also go direct to the key health & social care databases. Training is available - email clinical.librarian@elht.nhs.uk.

​


I can't find the journal article that I need.
Journal articles that are not available through ELHT library resources can be requested via our online article request form. 



​
​How do I request an evidence search?
​Find out about our evidence searching service and complete the request form.